Hello everyone!
I’m trying to be as clear as I can, but I need to explain something I don’t understand. So please, have mercy! 
My son is taking a programming course and is using the Delightex app. He finished a project and now he needs to do something with a cube. For that, he needs to turn on AR mode, but it gives him an error. I press “continue” and… back to square one…
The boy is 9 years old, has a cheap phone and an activity tracking app. Is Link Family blocking Delightex?
So: how can we turn on AR mode so he can finish his project?
Thanks for your time, patience and any advice.
Hi @Alina what type of device is your son using? 
Can you please also share a screenshot of the error message you’re seeing?
Thanks!
Hello!
Is a Samsung phone. The error is " Unable to launch AR mode", in romanian. Picture atached.
(Unable to launch AR mode)
Hi Alina,
is the app allowed to access the camera? That‘s an error that often accurs with my students.
Ulla
Hello.
Thank you for your advice. No, the app did not had camera acces. I have changed this setting. Full acces now.
Unfortunately, i don’t know his password and he must log in. I don’t know how to use it anyway. But i will ask him to check tomorrow and come back with a feed-back.
Glad it works! Have fun.