Hi @Amber_Dumbuya thanks for your messages!
We checked your account and the reason you’re no longer seeing the trial option is because it was already used. You then downgraded back to Basic, and a trial can only be activated once per account.
You can sign up with a different email address to activate a new trial. Hope this helps!
@mr_G_1972 can you please send us a private message with your registered email and username so we can check what’s happening with your account? Alternatively you can email our support team at support@cospaces.io 
Thanks!